Call Winns First to Make a Car Insurance Repair Claim

Are you considering making a car insurance repair claim following a non-fault accident? Make sure you call Winns first and let our team do the rest.

All elements of the claims process are handled by us; we’ll even tell your insurer too so you don’t need to worry about a thing.

Why make a car accident claim with Winns before your insurer?

When instructing the team at Winns in the aftermath of a non-fault accident, you get a complete accident management service that caters for all your needs so your day to day life doesn’t get disrupted any longer than necessary.

From the first call, we will:

• Notify your insurer of the accident
• Arrange for a like-for-like credit hire replacement vehicle to be delivered to you within four working hours of instruction (applies to standard vehicles only)
• Collect, store, assess and repair your damaged vehicle, using only genuine manufacturer parts in any repair
• Co-ordinate any medical treatment, should it be required
• Provide the legal support to make a claim, with an expansive and dedicated team on hand to support all elements of your claim.

Brilliant service so far; can't fault it in any way at all. Car repair was sorted within hours and communication was first class.

Mrs J Phelan

How do I get around while my vehicle is off the road?

When making a car insurance repair claim with Winns, on the initial call you will be offered a like-for-like credit hire replacement vehicle to keep you on the road and stop disruption to your daily routines.

If you accept, then this vehicle – if it is a standard vehicle – will be delivered to you within four working hours of instruction, ready to use while we arrange all elements of your vehicle’s repair.

No unnecessary time off the road, no need to cancel your plans; just the reassurance that you can get back to normal swiftly while we take care of everything.

What should I do to start my car insurance repair claim?

The easy answer to this question is make one single call to Winns and our dedicated team of expert advisors will do the rest for you. But there are ways you can speed up the time it takes to make a claim with us.

To make the process as efficient as possible, collect as much evidence as you can prior to making that call. This could include taking photographs of the accident scene after a car accident, the damage sustained by the vehicles involved and any other factor which may have resulted in the accident taking place; this could be damaged road surfaces or weather conditions which may play a role in any decision of liability.

Your version of events, as detailed as possible, would also be highly supportive of your claim. The sooner this is obtained from you the better as time can hinder people’s ability to remember events as detailed as they would straight after an incident.

By having witnesses to the accident, this will only strengthen your claim. Their contact details would be good to have as our team can quickly gather their statements while the incident is fresh in their mind.

Our helpful team will be on hand to guide you through this process and assist you from the moment you make that call to Winns.

Call Winns now

Do you want more information?

If you are seeking more information about making a car insurance repair claim, we have a number of specific pages on our website. Alternatively, you can click here to be taken to the Citizens Advice page which focuses on this subject.

From the initial contact all information relating to Winns and the claim process was explained fully in a competent and professional manner. At every stage you were kept fully updated and made to feel relaxed and at ease. The overall result was that the worry of the car repair was removed and dealt with the same afternoon as was the hire vehicle. I would have no hesitation in recommending Winns to my family and friends as their service is second to none.

Mr Routledge

FAQ’s

Should I let my insurance company fix my car?

If you were to let your insurer fix your vehicle, there would be plenty of uncertainties; what type of replacement vehicle you would get being one of them.

At Winns, we will offer you a like-for-like replacement vehicle while yours is off the road. The same can’t be said for insurers who often provide you with the vehicle they have in stock at the time. This could be totally unsuitable for your needs. Would a Fiat 500 be suitable when you’re accustomed to a 4x4?

Our team guarantee use of only genuine manufacturer parts during the repair of your vehicle, thus helping to protect your warranty. The same guarantee isn’t given by insurers in this respect.

Let Winns take the stress and hassle out of making a car insurance repair claim by handling all aspects of it, while getting you back on the road as quickly as possible. Call Winns, before your insurer, today.

I wish I had known them before spending days looking for professional solicitors. The best in all of car repair, car hire and personal injuries. Customer service is second to none. Promptness in all fields of service. I am surprised how quickly they have sorted out all the three services such as car hire, car repair and personal injury claims. 10 out of 10 stars.

Mr Rasouli

What do I do if I'm not happy with my car insurer’s repair job?

The Financial Ombudsman is the point of contact should you be dissatisfied with your insurer’s attempts to repair your vehicle. In most instances, complaints revolve around delays in repairs, the quality of work, further damage caused as a result of repairs and the decision to repair instead of write-off the vehicle. If you feel your insurer hasn’t responded or acted adequately in attempting to resolve the issues, the Financial Ombudsman will assess your case should you take it to them.

Avoid the unnecessary hassle of dealing with your insurer by calling the dedicated team at Winns, and we’ll handle every aspect of your claim following a road traffic accident, and get you back on the road as quickly as possible.

Start your claim now