We want to make it as easy as possible for you to keep up to date with your accident compensation claim.
To help, we’ve recently launched Touchpoint; an easy to use, interactive website which ensures that you can access information about your claim quickly and securely, at any time, day or night.
To help you get back on your feet in the shortest time possible, we’ve designed Touchpoint to allow you to easily access a range of useful features relating to your claim, including:
Fileview
Log in to Touchpoint, and with just a few quick clicks, you can get the latest updates on your claim through Fileview.
Here you can track the progress of your claim via our living timeline, see what documents are outstanding, check any messages left for you by our case handler, view any upcoming physiotherapy or medical appointments and see the history of your case.
Uploader
Sometimes we may request additional documents or photographs to help us progress your claim.
By using the document Uploader in Touchpoint, you can quickly and easily send us documents and images from your computer, tablet or mobile. Your files will be sent direct to your file handler and a copy will be automatically added to your file, ensuring we can progress your claim as quickly as possible.
How can Touchpoint help you manage your claim?
• Available 24/7
• Accessible via desktop, tablet and mobile, so you can keep up-to-date on the go
• See an up-to-the-minute view of the progress of your claim with Fileview
• Send your file handler any important documents or receipts using our Upload tool
If you’ve made a claim with Winns, log in to Touchpoint today to ensure that you stay on top of your claim!
Login to Touchpoint
