Making a Vehicle Repair Claim in London

Making a vehicle repair claim in London can be frustrating, time-consuming and incredibly disruptive in terms of your day-to-day life.

At Winns, we understand the need for drivers to be back on the road as quickly as possible following a non-fault accident; for the school run, to get to and from work or to carry out those essential tasks throughout the day.

With that in mind, we make vehicle repair claims as simple, efficient and stress-free as possible to ensure you’re back to your normal routines as quickly as possible post-accident.

How do I start a vehicle repair claim in London?

Starting a claim of this nature is straightforward and easy to do; simply call the expert team of advisors at Winns and we will guide you through every step of the process, explaining clearly what is needed and what will happen next.

Providing clarity and reassurance, all it takes is one phone call and we can take care of the rest; a credit hire replacement vehicle within four working hours of instruction, arranging collection and repair of your damaged vehicle and we can get you swift medical treatment should it be required as a result of a non-fault accident.

Excellent experience so far, very fast and friendly. Phoned them at 9:00am [and] by 11:00am everything was sorted. [Credit hire] car arriving today, like for like. My car will be picked up for repair on Monday using a trusted local garage just a stone’s throw away. Today is Saturday and you don't expect much to be done on a Saturday. Big thank you to Michael Davis and my handler Ezra Davis. Highly recommended; very professional. Thanks again guys.

Shaun Murray

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How do I pay for your services?

A big benefit of using Winns to make a vehicle repair claim in London is you don’t pay for our services upfront; no initial charges, no financial barrier to making a claim and no monetary risk to you. If the claim isn’t successful – providing you have been honest and co-operative throughout – you won’t pay a penny. Upon successful completion of a claim, we will make deductions from your settlement to cover our services.

This is my first claim on insurance for my lease car. It was so easy to talk with Winns to start this claim. Very helpful from start to finish and everything was arranged (hire car, car booked in for repair etc.) within a couple of hours. Brilliant service – Thanks

Hilary

Why call Winns before your insurer?

After a non-fault accident, you need the reassurance of expert advisors to guide you through the process of making a claim and restoring a sense of normality to your life. Being able to get back to your daily routines is hugely important as life doesn’t stop around you; we appreciate this and endeavour to deliver:

• A like-for-like credit hire replacement vehicle to ensure your needs are met
• Delivery of said vehicle within four working hours of instruction (standard vehicles only), because we know how important returning to normality is
• A proactive service that takes care of every aspect so you don’t need to worry about ringing multiple companies and dealing with technical elements of a claim that involves chasing your insurer
• Use of genuine manufacturer parts in your repair to protect your warranty

So make that first call to Winns, before your insurer, for a helping hand with your vehicle repair claim in London.

How do I get around while my vehicle is off the road?

Being able to carry on with life is hugely important to our clients. The limiting of hassle and disruption allows them to return to normality quickly during a difficult time following an accident that wasn’t their fault. One of our fundamental aims is to deliver a credit hire replacement vehicle (applies to standard vehicle types) to you within four working hours of instruction.

This vehicle is yours to use while we arrange the collection, storage and repair of the damaged vehicle.

Winn Solicitors were dealing with a non-fault claim for damage to my vehicle. Throughout the process they were very clear in explaining everything, very efficient and very courteous. I had my vehicle collected for repair first thing the following morning and a replacement vehicle by the afternoon. Couldn't ask for better service. Thank you.

Joseph

If you’d like more information about making a claim for your damaged vehicle following a non-fault accident, click here to be taken to the Citizens Advice page.

Kerrie at Winn Solicitors was extremely helpful and very efficient when managing the claim for repair of my vehicle. She arranged swift collection of my car to be repaired and also arranged a hire car to be delivered that very day. From start to finish the whole process was straightforward and hassle free thanks to Winns!

Gemma Dyson

As experts in vehicle repair claims, with decades of experience and thousands of successful outcomes, we can offer a range of expertise to support you when you need us most. Click here to read one of our case studies which demonstrates how we help clients when they come to us for help.

To find out more about our service in relation to vehicle repair claims, road traffic accident claims and car accident claims click on the links.

After a driver reversed into my vehicle whilst parked, Winn Solicitors dealt with the claim from start to finish. They arranged for the repair of my vehicle and a like for like replacement vehicle whilst mine was away. Excellent service and a pleasure to deal with. Many thanks to them and personally to Lewis Appleby who handled my claim.

Martin Curd

Winn Solicitors provided a fast, professional service, from the initial phone call to service and repair it was truly effortless on my part. You are guided at every step by operators who know how best to proceed and you are left in no doubt about what happens next; I thoroughly recommend them.

Mr S Brown

Time to make that call