Are you Deaf or Hard of Hearing?

Winn Solicitors’ award-winning customer care is now even better thanks to our Louder than Words™ accreditation.

There are an estimated 12 million people who are deaf or suffer from hearing loss in the UK today. That’s 12 million drivers, passengers, cyclists, motorcyclists, pedestrians and other road users who deserve quality customer care when they are involved in a road accident that wasn't their fault. 

If you’ve been involved in an accident that wasn't your fault in the last three years, whether it's on the roads, at work, or in a public place, contact us today via our Live Chat facility below. We can help protect your no claims bonus, excess and advise on avoiding a premium hike – something you won’t get by pursuing a claim through your insurers.

The best customer service throughout your compensation claim

Winn Solicitors was the first law firm to have been awarded the prestigious Louder than Words™ accreditation by The Royal National Institute for Deaf People (RNID) – the experts in providing support for people with hearing loss and tinnitus. Like Action on Hearing Loss, we believe in a world where hearing loss doesn’t limit or label people.

Louder than Words™ is a nationally recognised best practice charter put in place for organisations looking to provide a comprehensive service for clients who are deaf or have hearing loss. We have worked hard to put the tools and support in place to make road traffic accident compensation claims easier for those with hearing difficulties.

“We are delighted to inform you that Winn Solicitors has passed and been awarded the Louder than Words™ charter. It’s really great to see such excellent work in practice and a massive well done to you all and your colleagues” – Dominic Stephen, Louder than Words™

We are committed to Best Practice and Equality and Diversity at Winn Solicitors. We offer a number of services suited to road traffic accident victims from the deaf and hard of hearing community, such as:

• Live Chat (available throughout our website)
• Relay UK (formerly Next Generation Text) – via fully trained frontline staff. To contact us via Relay UK, call: 18002 0191 276 1000
• Notetakers
• Hearing Induction Loop Systems
• British Sign Language Interpreters (BSL)
• Language Services Professionals (LSP)

From First Response Team members to senior personal injury solicitors, our specialist team are fully trained to utilise these communication methods throughout the life of your claim.

The road traffic accident compensation claim specialists

Winn Solicitors is a one-stop-shop for accident management. We work on a no win, no fee basis to get you compensation from a non-fault road traffic accident. Liaising with repairers, hire and medical services in the case of an accident on the road; we take the hassle and heartache out of pursuing a claim. We also go straight to the other party’s insurers to cover the cost of repairs, replacement vehicles, medical treatments and our own fees – so you won’t be left out of pocket.

We are currently the number one personal injury solicitors for road traffic accidents. Our success rate is industry-leading and we typically complete road accident compensation claims in a third of the time of our average competitor. So if you’ve been involved in an accident – as a driver, passenger, motorcyclist, cyclist, commercial vehicle driver or pedestrian – contact us via Live Chat or Relay UK today: 18002 0191 276 1000.

Accidents at work and accidents in a public place

We don’t just specialise in road traffic accidents – we’re also experts in accidents at work and accidents in public places.

If you’ve had an accident that wasn’t your fault while at work, or in a public place we’re here to help you claim the compensation you deserve. These types of accidents can vary widely but may include machinery accident injuries, burns, manual lifting injuries and slips or trips.

For more information on making a claim following an accident at work or in a public place, call us on 0800 988 6288 or talk to us on live chat today.